Privacy Policy

Privacy Policy Statement

This policy should be read together with the Term of Use. By using our application (“App”) or visiting our website www.1maid2.com (“Site”) you accept and consent to the practices set out below.

This Privacy Policy governs the manner in which 1maid2 collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by 1maid2.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site and or our App, register on the site and or on our App, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site and or on our App. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site and or our App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site and or App related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site and or our App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site and or our App, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site and or our App may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site and or our App may not function properly.

How we use collected information

1maid2 may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site and or our App.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site and or our App feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to send them information and updates pertaining to their order. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site and or our App.

Sensitive and private data exchange between the Site and or our App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site and or our App is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site and or our App that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site and or our App. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site and or our App, is subject to that website’s own terms and policies.

Google Adsense

Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and or our App and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://policies.google.com/technologies/ads

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Changes to this privacy policy

1maid2 has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and or our App and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site and or our App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site and or our App. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site and or our App, or your dealings with this site and or our App, please address them to: support@1maid2.com

1maid2 Limited, Hong Kong

Last updated: 28 Sep 2018

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